FitReserve is the ultimate fitness membership that allows you to mix
and match classes from a curated selection of the top studios in NYC,
at over 50% off retail. FitReserve provides access to full studio
schedules and peak class times, plus access to exclusive insider studio
and partner perks, events and more.
How many classes are included and how much does a membership cost?
We currently offer 3 plans tailored to your level of activity: Starter
Plan (5 classes/month); Gold Plan (10 classes/month); and a Platinum
Plan (20 classes/month). See
pricing for New York City plans here and pricing for Boston plans here.
Select studios are only available on the Gold and Platinum plans.
Do you have a referral program?
Yes, for each friend you invite who joins the FitReserve Gold or
Platinum Plan and remains an active member for at least 2 months, a
$50 credit will be
applied to your account after their second month. Your
friend will receive $50
off his or her first month. Note that you must be on the Gold or
Platinum Plan in order to receive referral credit.
What studios are included?
A list of our New York City studios is included here and a list of our Boston studios is included here.
Studio partners subject to change at any time.
Where are the studios located?
Click here to see a map of our New York City metro studio partners and click here to see a map of our Boston metro studio partners.
What types of classes are included?
Yoga, Pilates, CrossFit, boot camp, barre, cardio dance, HIIT, TRX,
indoor cycling, boxing, rowing and more are included for your choosing.
How many classes can I take at each studio each month?
You can take up to 4 classes at each studio each month. Mixing up your
workouts helps prevent plateaus and trying new studios and classes
keeps your workout routine fun! Please note, if a studio has more than
1 location, you can attend that class provider's classes up to 4 times
per month across all locations, not 4 times per location.
What is the difference between a FitReserve monthly membership and the FitReserve FlexPack?
The FitReserve membership is a monthly auto-renewing membership that
allows you to book 3, 5, 10 or 20 classes per month depending on your
membership level. You can save up to 50% off studio drop-in rates but
unused classes do not roll over. With the
you can save up to 25% off studio drop-in rates and you can take up to
10 classes at any time within 6 months of purchase.
Where is FitReserve available?
FitReserve is in the
New York City and Boston
metro areas, and we will be expanding to additional cities in the coming months.
Do you offer gift cards?
Yes! FitReserve is the perfect gift for the fitness lover in your life.
for details and to purchase a gift card.
How do I reserve a class?
You can search for classes by workout type, location, date and time.
Once you've found the class you want to attend, click "Reserve" and you
will receive a class reservation confirmation email. It's that easy!
How long is a FitReserve membership cycle?
Each FitReserve membership cycle is one month in length beginning on
the date of purchase, and will automatically renew on the same day each
month unless purchased on the 31st of the month in which case you will
be charged on the last day of the month, regardless of how many days
are in the month. For example, if you purchase your FitReserve
membership on October 15th, your membership will auto-renew on November
15th. If you purchase your subscription on October 31st, your
membership will auto-renew on November 30th. Unused classes do not roll
over into the next membership cycle.
What is your class cancellation policy?
Studio cancellation policies vary from 6 hours to 24 hours prior to
class start times. Check studio schedule pages and class confirmations
to view studios' cancellation policies. If you do not cancel within the
specified cancellation period, the class will still be counted towards
one of your allotted classes and you will be subject to a $5 late
cancel charge on the 3 and 5 class plans, $10 on the 10 class plan, and
$15 on the 20 class plan. If you do not cancel a reservation prior to
class and do not attend, you will be subject to a $20 no show fee. Many
classes have waitlists so if you can't make a class, please make sure
to cancel in advance in order to allow others to take your spot. Please
(not the studio) with any cancellation issues.
Can I put my membership on hold?
Yes, you can put your membership on hold by clicking "Hold" in your
Account Settings. While you are on hold, you will be charged
per month (or partial month) and any existing reservations for classes
that start after you put your membership on hold will automatically be
canceled. You can take your account off hold at any time and no
reactivation fee will be charged when you return to your membership.
When you take your account off of hold, you will have the same number
of classes remaining in the billing cycle as you did before putting
your account on hold.
Can I change plans after joining?
You can upgrade your plan at any time by emailing
but you cannot downgrade after your billing cycle has begun. If you
would like to downgrade for the future, just email
before your next billing cycle begins and we would be happy to change
your plan beginning next billing cycle.
How do I cancel my membership?
Cancel your membership at any time by going to "My Account" and
clicking cancel. Cancellations cannot be carried out by customer
service. All payments are nonrefundable and there are no credits or
refunds for partially used membership periods. Following any
cancellation, you will continue to be able to reserve classes through
the end of your current billing period.
Please note that there is a
reactivation fee if you wish to return to FitReserve in the future.
Are there any additional class fees?
Nope, your FitReserve membership covers the fees for up to 5 classes
per month for the Starter Plan, up to 10 classes per month for the Gold
Plan and up to 20 classes per month for the Platinum Plan. Please note,
however, that your membership does not cover studios' fees for mat
rentals, water, towels, shoes, etc. that are not included in regular
How do I access insider perks?
We will start emailing you details with special offers and redemption
instructions for studio and partner perks once you begin your second
month of your FitReserve membership. Note that some perks are
market-specific. Stay tuned as more perks will be added soon.
Can I use my NYC membership in Boston or my Boston membership in NYC?
Currently you can only use your membership in the market where you
purchased it. However, we will be adding this functionality soon so
Is my credit card information secure?
Protecting your credit card information is extremely important to us.
FitReserve transmits all payment information using SSL (https)
encryption and complies with PCI data security standards.
How far in advance can I book a class?
Booking windows vary by studio, from 5 to 14 days in advance.
Do you have a mobile app?
Not yet, but we hope to have one for you soon!
I am a class provider in the New York City or Boston metro areas and would
love to add my classes to FitReserve...how do I do that?
We are actively adding new classes and studios every day and FitReserve
is a great way to attract new customers, fill your classes and market
your studio. Email us at
and we would be happy to
discuss adding you to our platform!